ANZIIF enjoys a long and beneficial association with Get Freighted and Gary Letchford.

Over the years we continue to be impressed by Gary’s dedication to his excellent service standards which have made him such a trusted service provider for ANZIIF. His commitment and proactive approach provides us with a great deal of comfort and confidence that our materials get to where they need to, when they need to.

Gary’s level of service and integration with our organisation sets the benchmark which we strive to achieve with all our other suppliers.

Luke Davies ANZIIF (Allied), MEnterp(Exec), BEnvSc

GM Operations & Service Delivery and Education Knowledge Management

Australian and New Zealand Institute of Insurance and Finance

www.theinstitute.com.au

I have been using the services of Get Freighted now for many years.

It’s fantastic to deal with a company that has a personal approach to business and really know what they’re talking about.

I use their services for all our domestic and international shipments.

I have tried many freight companies over the years – but not have matched the support and customer service of Get Freighted.

I would highly recommend them for all your freight needs!

Mick Smith

Splitting Image

www.splittingimage.com.au

 

“We used to dread sending samples overseas – the time to organise quotes and paperwork always felt too long.  However I’m a massive fan of Get Freighteds website that does everything including creating the commercial invoice. Parcels picked up without any issues.  BTW – totally in love with the Get Freighteds team re follow up and attention to detail.  👍💪👍💪”

Matthew Barry (Owner)

Mount Avoca Wines

Avoca, VIC

www.mountavoca.com

“Excellent service and just as importantly exceptional follow-up. Fast, efficient and informative at each step, what more could we ask from a freight company!”

Cheers

Kingsley Edwards

Ashbrook Estate

Margaret River, WA

www.ashbrookwines.com.au

Hi Sue

Wish to report that our first overseas delivery to Singapore has arrived and from all reports in fine order.

Thank you for your close supervision and guidance through the seamless process.

Cheers!

Mick

Bakkheia

Lowden, WA

www.bakkheia.com.au

Brokenwood Wines has been using Get Freighted for the past few months for all of our shipping needs. We send large volumes of wine, so we need a reliable company who can deliver on time. Get Freighted has proven to be fast and efficient, they provide a high level of personal customer service, and we would be happy to recommend them to anyone.

Kylie – Brokenwood

“Working with Get Freighted has given us the opportunity to substantially reduce our costs and improve our delivery outcomes when sending wine samples overseas, as well as opening up new direct sales opportunities with our customers.  What sets them apart is their commitment to attentive customer service and their willingness to go the extra mile whenever required.”

Cheers
David Stredwick

Mail Order Manager

Burch Family Wines

Margaret River, WA

www.burchfamilywines.com.au

“We have worked with Gary at Get Freighted for over 5 years now and are delighted with the service and cost saving carried out so far. Our company (Cambridge University Press) is the oldest Printing house in the world founded in 1534. So with authors worldwide the need for fast and cost effective manuscripts deliveries are very important, which is what we get with Get Freighted. They are responsible for all our international express parcels, and have saved our company thousands of dollars with better rates then we could ever negotiate on our volume from International freight companies. Get Freighted understand the high standards that our company have and are most efficient in delivering well within our time limits. I would highly recommend working with them.”

Ray Male
Warehouse Manager

Cambridge University Press Australia & New Zealand

www.cambridge.org

International visitation to our Cellar Door is a huge growth area. Get Freighted have helped us provide a competitively priced, first rate international delivery service which has enhanced our ability to convert an international visitor into an international customer.

Luke Watts

Clairault Streicker Wines

Margaret River, WA

www.clairaultstreickerwines.com.au

First Time Freighting – Wow!

This was our first time using Get Freighted to post boxes of Wine from Hobart, Tasmania to a small rural town of Penhold, Alberta, Canada, and I can’t say enough positive things about this company and its service.

Not only were we shipping a large amount of very expensive wines, but large format bottles as well, and there was absolutely no trouble anywhere along the way. The Portal was very easy to use, and if I did have a question, I was able to get an answer immediately, which really put my mind at ease.

We were also blown away at how fast the wine arrived on the other side of the planet! From pick-up at our door, to landing in customs (which was cleared with no issue thanks to the use of their portal).

We would 100% recommend using Get Freighted on shipping any wine overseas. Fantastic job team. Top Notch!

Michael @ Cool Wine

Cool Wine

Hobart, TAS

www.coolwine.com.au

“We recently had an urgent delivery to Tokyo which would never have got there if it wasn’t for Get Freighted! Sue was so helpful and patient with her service, her professionalism and product knowledge meant the difference between our wine arriving on time or not. Cannot recommend the service highly enough.”

Angela Morgan

Derwent Estate Wines

Granton TAS

www.derwentestate.com.au

Dominique Portet Winery has been working alongside Get Freighted prior to my engagement at the winery. Over the past 12 months I cannot thank Gary, Sue and Lamia enough for all their assistance. Their expertise in the movement of freight internationally is exceptional. What can be a daunting process the team at Get Freighted provide a simple and friendly service.

We highly recommended Get Freighted, they make the experience pleasurable and no question is too hard, their competitive rates, attention to detail is well above expectation.

Kind Regards
Amee Williams

Dominique Portet

Coldstream VIC

www.dominiqueportet.com

“Sue and Gary are the epitome of ‘nothing is too hard’. After working with them for a number of years now our international shipping has drastically increased and it’s a large part to do with their professional can-do service. They make navigating the tricky overseas shipping rules and regulations a breeze and no question is ever too hard (or silly!!) for them.

Easy to contact, always willing to help, personable and above all a wealth of knowledge, we will certainly be using these guys for years to come.

Thank you for all your hard work.

Cheers,
Tush and the Team at Elderton Wines.

Elderton Wines

Nuriootpa SA

www.eldertonwines.com.au

Happs Wines have been using the services of Get Freighted since meeting Sue and Gary in early 2014. Their attention to detail, access to destination market information and the efficiency of shipping, make them a pleasure to deal with and I would recommend them to any business involved in export sales.

best
Keith Warrick

General Manager

Happs Wines

Margaret River, WA

happs.com.au

Sue and Gary at Get Freighted offer a service no one else can match.  They are prompt efficient and so easy to deal with.  Their services also are not matched by any other freight companies I know. They make freighting wine so easy. They will never promise a service they cannot deliver on.  I highly recommend them.  FAULTLESS!

Rachel

Hay Shed Hill Wines

Margaret River, WA

www.hayshedhill.com.au

Seamless freighting often makes the difference for selling wine to overseas visitors. We are a small wine company, with multi tasking staff. Gone are the melt downs about sending our customers wine overseas. Sue and Gary at Get Freighted are amazing. I now get excited when shipping wine for our customers, confident it will all go smoothly with Sue guiding me through.

Thank you, it is such a pleasure to work with people who want to make it work for both of us and are supporting all the way.

Jan Angas

Hutton Vale Farm

Eden Valley, Barossa

Angaston, SA

www.huttonvale.com

#huttonvalefarm

“Prior to the arrival of Get Freighted we were unable to offer International freight to our customers. Their arrival on the scene gave us an affordable, very efficient service that has been a delight to use”

Steve Shannon

Juniper Estate

Margaret River, WA

www.juniperestate.com.au

“Get freighted have provided LCW with a one stop global parcel delivery and tracking service.  Competitive rates backed up with personalised support have provided us with the solutions required to ensure our parcels are delivered on time and cost effectively leaving us to focus on our core business………selling wine! We highly recommend their services with our sincerest thanks going to Gary, Sue and the team”

Richie Vandenberg

Director

LCW Corp

Padthaway, SA

www.lcw.net.au

We’ve been using the services of Get Freighted for the past 12 months.  We’re very happy with the competitive rates they offer, but more importantly the  level of customer service they’ve provided.

Get Freighted have made the process of exporting wine overseas so  much easier.   They’re always happy to help us if we have any questions or need assistance.  They offer a quality reliable service.

Regards,
Nat White

Main Ridge Estate

Red Hill, VIC

www.mre.com.au

My Christmas delivery to the UK promptly arrived two days after I landed and in perfect condition. Collection on Monday in the Barossa and arriving in Oxford on the Wednesday must be some sort of record, especially the week before Christmas! Many thanks

Phillip Lord

Michael Hall Wines

We were approached a few month ago by Sue and Gary from “Get freighted”.

The prices that we were given to send our wines overseas via “Get Freighted” were so competitive that we actually thought “ too good to be true!”, but with the amount of money we could save and save our customers when sending our wines overseas there was no reason not to try this new company!

The result is spectacular.

We have now a very efficient system for sending our wine overseas, we are saving on packaging and freight expenses and we are able to offer  our customers a very high standard of services without having to charge them a fortune for it.

The product is one thing but we need to also mention the support team who is always available to help us and guide us if needed.

I would recommend this company to all businesses that need to use a courier for a delivery and enjoy working stress free knowing that their product are in good hands.

Valerie Burkhardt
Office Manager

Moss Wood Winery

Wilyabrup, Margaret River, WA

www.mosswood.com.au

“Can’t speak highly enough of how helpful and professional we found the team at Get Freighted.  As first time wine exporters Sue was impressive with her friendly manner but more importantly her absolute knowledge of what was needed to make the process fast, efficient and stress free.  It was a pleasure doing business with Get Freighted and we felt confident our precious wine was in good hands.”

Kind regards
Alison Blizard

Nannup Estate Wines

Nannup, WA

www.nannupestate.com.au

After a series of frustrating encounters with a number of international freight carriers, Gary and Sue from Get Freighted ‘Came To The Rescue’ and have since provided us with excellent & quick service, great rates and a personal touch at the other end of the phone line.We now feel safe in offering international deliveries of our wine to our customers through the cellar door because of Get Freighted.

Nicholas Harrison
Cellar Door Sales Manager

Ocean Eight Vineyard & Winery

Shoreham, VIC

www.oceaneight.com.au

Working with Sue and Gary at Get Freighted over the past 12 months has enabled us to expand and promote our overseas sales with complete confidence. Their professionalism and attention to detail is second to none. They are always available for advice or queries and their friendly customer service is outstanding. I would have no hesitation in recommending them.Cheers
Sally WhiteOliver’s Taranga VineyardsMcLaren Vale, SAwww.oliverstaranga.com

I have been using Get Freighted for a few months now and find them to be very professional and helpful. They are always available for any questions I have or to talk me through any problems I might have. They are a friendly team and have been able to save us lots of money. Get Freighted are reliable and willing to help. It is a pleasure working with them.Many thanks.
Anna NorthfieldAdministrationPORT PHILLIP ESTATEKOOYONG WINESRed Hill South, VICwww.portphillipestate.com.au

”Being a small winery, and only having myself to run the show, time is of the essence. Entering the overseas markets can be time consuming, including sending samples. Get freighted just makes this process so simple. The website login and sample registration is designed in a easy ‘step by step’ process, reducing the amount of time to process dispatch of samples. The other great thing, is Gary and Sue are always available to take your call, reducing any frustrations you may have by sending samples overseas.”Cheers
JohnJohn HughesTanunda, SAwww.rieslingfreak.com

International Wine Freight has never been so easy…. The entire order and booking process from start to finish is super user friendly and easy to navigate. Get Freighted staff are on hand at any time to help us through queries we may have and are a delight to deal with. By using Get Freighted, we are able to quickly and efficiently reach our clients around the world and get our wines to their door. We are proud to use Get Freighted!Hayley
Cheers!Vine Vale, SAwww.rusdenwines.com.au

Hi there,I just wanted to acknowledge that we recently sent wine samples to China using Get Freighted via DHL. While we did have to complete paperwork, certificate of origin etc, (as advised by Get Freighted). Our importer was also ready to receive the samples and the clearance, delivery process was completely seamless and worth the upfront effort.

Regards,
Rebecca

Steinborner & Reynolds Family Vineyards

Angaston SA

www.sfvineyards.com.au

Thanks Gary,Just wanted to say that I couldn’t be more happier with your service and I have recommended you to my friends, family and business associates.

Thanks again,
Isaac Correia

Electrical Engineer

The Arcs Group

www.thearcsgroup.com

Hi Gary and Lamia,I just wanted to say a huge thanks for your help yesterday – Get Freighted are fabulous you went above and beyond in assisting with our delivery, for which I am very grateful.

Candis Fraser
think.digital

We have been using Get Freighted since 2014 to ship our wine overseas and often locally when necessary and cannot speak highly enough of their fantastic service.Sue and Gary really take a personal interest in the correct sending of wine and are efficient, well organised and very helpful to we smaller wineries. The tracking system is also very efficient.

Since using their company we have had no difficulties with overseas deliveries or breakages and just want to say how much we appreciate their personal attention to us and our staff.

Peter and Jane Thompson

Thompson Estate Vineyard

Margaret River

Western Australia

www.thompsonestate.com

Having met Gary and Sue from GetFreighted, I was straight away impressed with their enthusiasm and attitude. We have been working closely now for 12 months and I have found their professionalism and ‘can do’ attitude to be a breath of fresh air. Nothing is too hard for them, and they follow every parcel I send from pick up to delivery, reporting constantly to me along the way.Sending wine to another country is always an interesting experience, but with GetFreighted it could not be easier for us. I have full confidence in their ability to get wine to countries that we have previously had lots of issues with… and they take on all the hard work.

Whether it be 1 case or 100 cases, Sue and Gary will go out of their way to help out and ensure wine is delivered to your customers door in the most efficient, cost effective, and secure manner.

Cheers,
Michael Sawyer
Cellar Door Manager

Torbreck

Marananga, Barossa Valley, SA

www.torbreck.com

‘We have always found Gary and Sue professional and highly personable to work with. Their attention to detail and efficiency of service is nothing short of exceptional.’Regards,
Shannon & MarkTwo Hands Wines Pty LtdMarananga, SAwww.twohandswines.com

Two Hands Wines has been working closely with Gary and Sue of Get Freighted for the last four and a half years. Over this period of time, Two Hands and Get Freighted have fostered a tight-knight working relationship, built from years of only the highest quality service.I have personally worked with Gary and Sue for two years with Two Hands Wines, and have never once had an issue with any of their services.

Gary and Sue consistently go above and beyond to accommodate the needs of each of our individual clients, no matter what the size of a shipment.

Using only the very best facilities, we feel confident in Get Freighted handling all of our wine shipments into the US and delivering them in perfect condition.

The owner of Two Hands has personally visited the facilities utilised by Get Freighted in the US, as well as personally driving the temperature controlled vehicles halfway across the country to his home. The owner of Two Hands reiterated what we already knew- this is a world-class facility!

I personally recommend to anyone looking to ship their wines internationally (especially to the USA), that they should only use Get Freighted. They have a 100% success rate in meeting delivery turn-arounds and only in the most pristine conditions.

As a result of the outstanding services provided to Two Hands by Gary and Sue of Get Freighted, we have exclusively used them as our only international shipper for the last four years.

Kind regards
JESSICA REHN
Cellar Door Manager

Two Hands Wines Pty Ltd

Marananga, SA

www.twohandswines.com

Our experience with Get Freighted has been fantastic. They are efficient, organised and extremely helpful. The personal service you get is exceptional. I cannot fault any part of the service they offer, and would highly recommend them, especially within the wine industry.Caroline Smithwick
Customer ServiceVasse FelixMargaret River, WAwww.vassefelix.com.au

What an exceptional and professional team at Get Freighted!Thank you to Sue, Gary and Lamia for your upmost friendly and efficient service. Communication is so easy and you are always so patient and clear no matter what the question may be! We absolutely recommend Get Freighted with all International shipping requirements.

Warm Regards,
Bec Rogers

Bob & Dianne Curtis

Yileena Park of Yarra Valley VIC

www.yileenapark.com

I have been using Get Freighted to ship wines around the world for three years and counting. I love working with Gary, Lamia and Sue, because they are always so quick and so clear in their communications and fulfilments!Tyson Steizer

Terry Etherton

Dear Gary, I am really impressed with your service. I shall be spreading the word to all my mates in Hong Kong if they go to Margaret River and need wine shipments! Thanks a heap! I look forward to receiving the remaining four cases after they are shipped out by the other cellar doors.

Regards
Dave

Gary, I should redirect my extra thanks to you for sorting out the wine shipments. Cheers for that. It just reinforces my extremely high held opinion of Get Freighted! And I can say that is the Aussie way that I remember, after living in Hong Kong for way too long I really miss nice things that people do for each other in Oz!

Regards
David Sein

HONG KONG

I’d like to say a big THANK YOU to Lamia and Sue for always providing quick responses and clear instructions to our requests. We had a very difficult shipment that could have been really messy, however the Get Freighted team sorted out the issue without any problems. Thank you for your help girls.Kind Regards
SandyJosef Chromy WinesRelbia Tasmaniawww.josefchromy.com.au

Lamia, I love that you always go above and beyond providing information for us. Thank youso much for everything you’ve provided today, it’s way more than expected.

HARRIET SHEAD

Cellar Door & Vineyard Experiences

Two Hands Wines Pty Ltd

Marananga, SA

www.twohandswines.com

We have been using Get Freighted to send our wines overseas to our international clients and we’re extremely happy with the level of care, attention to detail and exceptional professional customer service.Cheers

Glenn Travers

Craigie Knowe Vineyard

Cranbrook, Tasmania

www.craigieknowe.com.au

If you are ever wanting to send wine or spirts this is the Team that can make it happen!! I can highly recommend using Get Freighted for all your International wine/spirt deliveries. I have sent wine from McLaren Vale to Europe, USA and many times to NZ.
Recently I sent a bottle of St Agnes Brandy – Sue was extremely helpful to make sure I got the packaging right, talking me through the best possible solution to make sure it arrives to our customer safely. The package was picked up from McLaren Vale on Wednesday and the customer sent me the message below on the Friday now that is Services especially during current restrictions!! Thank you Gary & Sue.Kind regards
JulieCellar Door ManagerAngove McLaren Valewww.angove.com.au

“Before I found Get Freighted I didn’t bother sending wine overseas, it’s was all too hard. It’s a real pleasure to find a company that offers genuine customer service. With Get Freighted you speak to people that know what they’re talking about and are willing to help, I highly recommend them”.Mark Day

Koltz Wines

www.koltzwines.com

Loving the personalised email’s!The more I use you guys the more impressed I am.

Well Done 😊

David Graham
Shingleback Wine
McLaren Vale, SA

www.shingleback.com.au

What really impresses me about Get Freighted is the customer service.  It was suggested that I contact Get Freighted as I was looking for a company who could streamline the process of freighting goods from overseas for my business and who could also offer competitive rates. I am really pleased with the rates I was offered and the simplicity and quick response from Lamia when organising a shipment . Any queries are always answered promptly.

Carol Harrison
Loom Designs
Willunga, SA

www.loom-design.com.au

“Since I started using Get Freighted, I have been extremely happy with the service provided, and I am so pleased that I made the change to using Get Freighted.

I love the fact that the contact is direct and personal, and I am easily able to make contact with staff when needed. Their customer service has been superb, which is so refreshing nowadays! With many other companies I have found it both time consuming and difficult to actually get to talk to someone when I have a query or need assistance. I also find their booking portal very user friendly. Thanks for the great service Get Freighted! Keep it up.”

Karen

Fermoy – Margaret River

www.fermoy.com.au

“Since I started using Get Freighted, I have been extremely happy with the service provided, and I am so pleased that I made the change to using Get Freighted.

Thank you Lamia, Sue & Gary!

We send wine all over the world and never has it been easier than it is now that we use Get Freighted!

We can rely on our wine arriving safely, soundly, and quickly!

Many thanks again for the exceptional customer service that you offer – we couldn’t be happier!

Melissa F

www.brownfamilywinegroup.com.au

A big thank you to the team at Get Freighted for making everything easy for me.

We had a birthday present to sent to the UK and as usual we were running late but thanks to the GF team it was picked up from country Victoria the next day and arrived within a week.

I cannot recommend their service highly enough.

Much appreciated,

Greg

Design Addicts

www.designaddictsplatform.com.au

 

“I just wanted to send a big thank you to your amazing team at Get Freighted who always go out of their way to help me when I am having problems,. I am so glad I found Get Freighted.

Regards,

Tracey Gronau

Office Manager – Baymatob Operations Pty Ltd

www.baymatob.com

I cannot recommend Get Freighted more highly for your Overseas customer freight. The customer service is the best I’ve come across, the website is user friendly and Sue and her team go above and beyond to assist you. Highly recommended.

Kind regards,

Naomi @ Katnook Estate

Passel Estate have been using Get Freighted since we launched our wine, we love the personal service the team provide.  It’s great to know who you’re dealing with and to trust the advice you’re given.  Sending wine overseas has never been easier.  We highly recommend Get Freighted to any winery, whether they’re sending personal wine shipments or wine samples, they look after their clients.

Megan

Tasting Room Manager

Trentham Estate have been using Get Freighted for over 8 years, we love their personalised customer service and attention to detail.  When it comes to sending wine overseas its great to know you can rely on a company that gives you the correct information and gets your shipments delivered.  When you speak to the team at Get Freighted you know you’re in good hands.

Louise

Cellar Door and Restaurant Administration

www.baymatob.com

If only our domestic logistics were as simple and seamless as the international parcels we send with Get Freighted each year. Sue and Gary keep a watchful eye over all despatches and the results are safe, swift, international logistics that hit the target every time.

Fraser

Sami-Odi

From the convenient and time saving products and services they offer to the personalised support they provide, Get Freighted really sets the bar for looking after customer loyalty. Gary, Sue, and Lamia are like family, and I cannot recommend them highly enough.

Graeme

Digital Marketing Manager

The Local Drop has been using Get Freighted for more than 5 years and they have been one of the most reliable partners in our business.

Honest, clear and an absolute pleasure to deal with. They give my customers across the world comfort and keep them updated whether they are in the US, UK, Hong Kong or Singapore.

A seamless service and without competition in what they do.

Thank you to all the team at Get Freighted for the constant efforts.

Jag – Founder of The Local Drop

Sue, Gary, and their team at Get Freighted make our export process as seamless as possible. They understand every little detail of shipping wine internationally, and they’re always available to help when we have questions.

They keep an eye on our shipments so they can fix mistakes before they even happen, and are supportive and friendly throughout the process.
It’s been a great service that provides a better customer experience, and gives our team more time to sell wine.

Vince – Domain Chandon.

” We’re loving the service that Get Freighted offers and have been able to move plenty of wine to our clients in other countries. Sue has been a delight to deal with, assisting us and making the booking process nice and streamlined. Don’t hesitate, get onboard with them ”

Paul – Vinetrekker Wine Tours

“Qualia has been using Get freighted for wine samples for over eight years now.
During this time we have found them to be professional, sharp and efficient. Their systems easy to use and the experienced staff friendly and helpful. Great to deal with I can recommend Get Freighted to anyone sending wine overseas.”

Barry Reddick,
Logistics Manager,
Qualia Wines.

I have been using Get Freighted’s services since they became available in Tasmania.
Being a very small vineyard we weren’t able to have our own account with DHL as we didn’t meet the usage volume criteria. On the rare occasions we were asked to send wine overseas I would have to ask one of the bigger wineries to allow me to ‘use’ their account…which I hated doing & was very difficult to do. With the arrival of Get Freighted I can now offer international freight to any of our cellar door visitors & have every confidence that the wine will arrive safely & in a timely fashion
Having this service, where Get Freighted has the account & all the small users like ourselves can go ‘under their umbrella’ is perfect.
It is absolutely wonderful knowing that whenever I ring with a problem it will always be answered by either Lamia , Gary or Sue. Mostly by Lamia in my case! She is so calm & unflappable & would talk me through any problems I was having. The website has been really well set up, so that I haven’t had to ask for help in ages 🙂 They send out regular updates on any requirements for different countries and they always have the paperwork that’s required online.
It’s great to be able to list our wines on their Cellar Door too.
I have no hesitation in recommending Get Freighted for all your wine freighting requirements…they even supply excellent packaging!

Best regards
Rita

Dear Lamia and Agi,
Now that the third and final shipment is in transit, I just wanted to say thank you for making this happen. For all the quotes, and the adjustments and changes and my million questions.
I really appreciate it, and have to say your customer service (and patience) is outstanding.

Thank you again so much.
Rachel – Kreglinger Wine Estates